PERSONAL DATA PROCESSING POLICY

The IntelligentKey s.r.o. with its registered office in Bystrice 811, Postcode: 739 95, Czech Republic, Company Registration Number (IČO): 07990561, registered in the Commercial Register of the Regional Court in Ostrava, Section C, Enclosure 77965C, the operator of the webstore www.keylesssafety.com, declares that all personal data (hereinafter also referred to as “data”) is treated as strictly confidential and is handled in accordance with applicable legal provisions in the area of personal data protection.

The security of your personal data is our priority. We therefore pay due attention to personal data and its protection. In the Personal Data Processing Policy (the “Policy”), we would like to inform you about how we collect personal data about you and how we then use it.

 

1. PERSONAL DATA AND ITS PROCESSING

1.1. PERSONAL DATA CATEGORIES

If you shop with us, we collect your:

• Name and contact details. First name and surname, email address, delivery address, billing address, phone number, bank details
• Data as a result of the duration of the order – products bought.

If you have a customer account, we collect:

• Name and contact details. First name and surname, email address, delivery address, billing address, phone number, bank details.
• Login details. Login names and passwords. We have no access to the actual password.

 

1.2. PURPOSE OF PROCESSING PERSONAL DATA

 

Provision of services and their improvement. In order to provide the services offered and improve them to your satisfaction, we process your personal data. This means specifically:

• Processing orders for products or services, ordered via our website or mobile application. The legal reason is the need to fulfil the purchase agreement and, for selected data, to meet legal obligations (e.g. accounting documents).
• Notification of the availability of products. If you ask to monitor the availability of products, we will process your personal data on the basis of your consent.
• Customer support. To provide customer service and prevent any problems when fulfilling a purchase agreement, we will process your personal data on the basis of the necessary fulfilment of these agreements.
• Communication. We use the data that is collected to communicate with you and to adapt it for each individual. For example, we may contact you by phone, email or through the app or some other format to remind you that you have products in your online basket, to help you complete your order, give you the current status of your request, order or return or get more information from you about it, or notify you that you need to take action to keep your account active. We process this data because of legitimate interest, which is in the legitimate interests of keylesssafety.com, as described above.
• Improving services. We use data to continuously improve our services and systems, including adding new features.

Protection, security and dispute resolution

We may also process data out of legitimate interest, to ensure the protection and security of our systems and customers, detect and prevent fraud, resolve disputes and enforce our agreements on the basis of legitimate interest.

 

Processing of cookies from websites operated by keylesssafety.com

If you have permitted cookies on your web browser, we will process records of behaviour from the cookies located on the websites operated by keylesssafety.com to ensure better operation of the keylesssafety.com website and for internet advertising by keylesssafety.com. More information can be found in a separate chapter of this document.

 

3. PERSONAL DATA SECURITY AND RETENTION PERIOD

3.1. PERSONAL DATA SECURITY

 

Your personal data is transmitted to us in encrypted form. We secure our websites and other systems using technical and organisational measures against the loss and destruction of your data, unauthorised access to your data or its modification or dissemination.

 

3.2. DURATION OF PROCESSING

We process and store personal data

• for the period necessary to ensure all rights and obligations arising from the order, i.e. for the duration of the order and warranty period
• for the duration of your customer account
• one year after the end of the warranty period to resolve potential disputes
• for the period in which keylesssafety.com is obliged as the controller to store it in accordance with generally binding legislation. Accounting documents, such as invoices issued by keylesssafety.com, are archived according to law for 10 years from being issued.
• Consent to being notified about the availability of products remains valid until the information about availability is sent, but for a maximum of one year, or until consent is withdrawn.
• Communication 2 years

In other cases, the processing of data arises from the purpose of the processing or is determined by data protection legislation.

 

4. RIGHTS OF DATA SUBJECTS

• a) If we process your personal data, you may request free information about the processing of your personal data at any time.
• b) If you believe that we are processing your personal data in a manner contrary to the protection of your personal data and legal conditions for the protection of personal data, you may ask for an explanation and ask for us to remedy the situation that has arisen and, in particular, you may ask for corrections or supplementations to be made, the disposal of your personal data, or the blocking of your personal data.
• c) If you want to exercise your rights, contact the data protection officer at the e-mail address info@com>. You can also contact the Information Commissioner's Office.
• d) You may withdraw your consent to the processing of your personal data at any time. If you withdraw your consent to the processing of your personal data, your personal data will be deleted or anonymised; however, this does not apply to the personal data keylesssafety.com needs to fulfil its statutory obligations (e.g. handling orders already submitted) or to protect its legitimate interests. Personal data is also disposed of if the personal data is not necessary for the designated purpose or if the storage of your data is not permissible for other reasons as specified by the law.

 

5. THE WEBSITE

5.1. COOKIES

Our website uses cookies to make our products relevant, interesting and user-friendly for you. Cookies are small text files that are stored on your computer, smartphone or other device, and are used in your web browser. For example, we use cookies:

• for the shopping basket to work correctly, so that you can complete your order as simply as possible
• to remember your login details, so you don't have to enter them repeatedly
• to adapt our site to your needs in the best possible way by monitoring visits, your movement on the site and the functions used
• to discover information about advertisements you have browsed so that we do not show you advertising for products you are not interested in

Some cookies may collect information which is then used by third parties and which, for example, directly support our advertising activities (i.e. third-party cookies). For example, information about products purchased on our website may be displayed by an advertising agency as part of the display and customisation of web banner advertisements on your selected website. However, you cannot be identified by this data.

 

5.2. REJECTING COOKIES

Settings for cookies are part of your browser. By default, most browsers automatically accept cookies. You can also reject or restrict cookies to the ones you select by using your web browser.

 

6. CONTACT US

If you have any questions, comments or requests regarding this Policy, please do not hesitate to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..